Thank you for supporting Generation Gymnastics CIC with your purchase and we hope that you will be delighted with our products.
Spark Pro manages the merchandise orders on behalf of Generation Gymnastics CIC. Our contact details are listed below and we’re always happy to help.
If you need to return a product for an exchange or refund, please review our policies below.
You can return your purchased items within 14 days of receiving the order provided the following conditions are met:
- The item/s must be in unused/unworn condition
- The item/s must be in the original packaging
Please note that customised items (for example, those personalised with names) cannot be returned unless they are faulty.
To return an item, please email us at hello@sparkpro-online.com with your order number, order date, and short description of the reason for the return (or exchange).
Please note that the buyer is responsible for the cost of returns for reasons other than a fault. Shipping costs are non-refundable.
Once you’ve sent us an email outlining the issue, we’ll be in touch to arrange a return or exchange.
If you have any questions or need further assistance, please do reach out to Spark Pro customer services, where we’ll do our best to help you.
Email: hello@sparkpro-online.com
Phone: 01252 750325